Service

Many suppliers of ITC systems and concepts often end the current project with the implementation of the respective systems. Due to the rapid technical and commercial developments in the ITC segment, however, a long-term solution often cannot be completely realised in time for the deadline. Many consulting organisations also end their work after presenting a concept to effect savings without ever taking responsibility for the realisation of the concept.

 

For promedia an ITC solution not only means consulting, concept and implementation, but also essentially long-term support and personal service beyond the project or product completion time. Our target is a co-operative and sustainable partnership!

One face – services offered by promedia:

  • long-term, professional support from one source
  • personal contact person for all ITC issues
  • consulting and support independent of the provider
  • regular adjustments to improve your solution
  • comprehensive order management including troubleshooting
  • update service for current market information

One solution – your advantages:

  • time saving and lower costs due to one personal contact person
  • long-term increase in technical security
  • lower costs through common use of the network
  • promedia support with all-round carefree package

„One face. One solution.“
One partner, first class service and one solution!